Report: ‘One-Stop’ Services Help Latino College Students

A new report outlines how community colleges can improve retention and completion rates for Latino students — in particular, through targeted financial counseling and assistance.

The report, “Supporting Latino Community College Students: an Investment in Our Economic Future,” was conducted by the advocacy group Excelencia in Education and the program, Single Stop USA.

Excelencia focuses on efforts that build Latino student success at colleges and universities.

Single Stop USA is a non-profit program offered on 17 community college campuses. Eight of the Single Stop sites are Hispanic-serving institutions (where the full-time student population is at least 25 percent Latino), which are predominantly in New York. The program provides student services such as financial and legal counseling, and assistance with taxes.

The report makes several key suggestions.

It suggests that policymakers should use the Higher Education Act reauthorization to provide incentives to colleges to improve student services that encourage retention and completion of degrees. In addition, colleges should create very targeted strategies to better inform Latino and low-income students about financial aid opportunities.

The report also describes how Single Stop works. The program is usually housed in a community college’s office of financial aid or student services. A site coordinator interviews the student and then determines what sorts of benefits may be able to assist the student with staying enrolled. Assistance could include public health insurance, food stamps, legal services and tax services.

The report describes how Julio, a 23-year-old student at Miami Dade College studying architectural design living with his father, used the services of Single Stop to apply for food stamps, Medicaid and disability for his family.

According to the report, about 55 percent of Latino students who have been helped through the program receive aid with preparing their taxes, 23 percent with public benefits, 13 percent with financial counseling, and 10 percent with legal services.

The HSIs that Single Stop serves are Contra Costa College, Miami Dade College, Central New Mexico Community College, CUNY Bronx Community College, CUNY Borough of Manhattan Community College, CUNY Hostos Community College, CUNY LaGuardia Community College, and CUNY Queensborough Community College.

Related Links:

– “Supporting Latino Community College Students: An Investment in Our Economic Future,” Excelencia in Education.

– “Group paves way for Latinos to graduate college,” NBC Latino.

– “New report highlights innovative ways community colleges can help Latino students succeed,” Latina Lista.

– Single Stop USA.

California Community Colleges Have Poor Transfer Rates for Latino, Black Students

Researchers at The Civil Rights Project at UCLA released a trio of studies this month showing that while community colleges are the gateway to higher education for most Latinos and blacks in California, few of those students end up transferring to four-year colleges and earning bachelor’s degrees. According to the studies, about 75 percent of Hispanic students and two-thirds of black students who pursue a higher education in California choose the community college route. Many of those students needed intense remedial courses when they entered the system. In 2010, just 20 percent of transfer students from community colleges to four-year universities were Latino or black.

“Either we make bold changes in the system or we consign the majority of our students of color to a life with few prospects and we condemn the state to a future in decline,” said project co-director Patricia Gandara, in a press release.

Looking at southern California, researchers found that low-performing segregated high schools sent students to community colleges that also largely serve poor, black and Hispanic students and from which few students transferred to four-year institutions. The community colleges with the strongest transfer rates served larger numbers of white, Asian and middle class students.

Researchers recommended that:

  • dual enrollment programs be promoted to high school students;
  • the transfer process be streamlined with a statewide articulation agreement;
  • successful colleges be recognized and rewarded;
  •  students be informed about the most successful programs;
  • and funding be increased.

The researchers also proposed that the strongest community colleges be given authority to award bachelor’s degrees.

According to the press release, among the community colleges that have been successful with minority and low-income students:

“The study finds that a core of personnel in these colleges have lived the experiences of these students and dedicated themselves to the goal of transferring them… To a great extent, these staff rely on the college’s outreach efforts to prepare the students even before they arrive on the campus.”

Community colleges are seen as playing an important role in the educational future of Latinos, given that they’re a more common entry point into higher education than universities. Secretary of Labor Hilda Solis just wrote an op-ed for The Huffington Post calling community colleges the frontlines of higher education in America. She was promoting President Obama’s proposed $8 billion Community College to Career Fund, which among other things promotes job-training programs.

Solis writes:

“The first elected office I ever held was as a trustee on the Rio Hondo Community College Board in California. So I know well the value these colleges have for Latinos. In so many ways, they’re a perfect fit. Community colleges are local and flexible. They provide accelerated and translatable degree programs. And they provide training that sets people up for jobs in their community — all at very low costs.”

But by The Civil Rights Project’s assessment, these colleges will need to improve in order to live up to the high expectations. The Los Angeles Times wrote about how the Los Angeles Community College District is trying to address its problems with new programs focused on tutoring and helping students adjust to college.

Even if you don’t live in California, it’s possible for you to examine the transfer rates for community colleges in your state or city.